Why should I use Environ?

At Environ, we believe that beautiful, healthy-looking skin is the result of science, not chance. Our formulations are backed by decades of cosmetic research, driven by the pioneering work of Dr Des Fernandes, one of the world's leading plastic surgeons. Environ Skin Care is trusted globally for its results-driven approach to skin health.

  1. Vitamin A: The Cornerstone of Healthy Skin.

    Environ's unique Vitamin STEP-UP SYSTEM® gradually introduces your skin to increasing levels of vitamin A, helping to normalise skin function, improve texture, and reduce the visible signs of ageing. This progressive approach supports optimal results while minimising irritation.

  2. Pioneering, Award-winning Technology

    From the revolutionary Electro-Sonic DF Machine to advanced Cool Peel® Technology and Micro-Needling protocols, Environ combines cutting-edge technology with potent formulations to deliver real results both at home and in professional treatment rooms.

  3. Tailored for All Skin Concerns

    Whether you're targeting pigmentation, breakouts, dehydration, sensitivity, or premature ageing, Environ offers targeted solutions that work synergistically with your skin's natural processes.

  4. Trusted by Professionals Worldwide

    Environ is recommended by dermatologists, skincare therapists, and medical professionals in more than 70 countries worldwide.

  5. Skin Science with Integrity

    Every Environ product is formulated with integrity to support long-term skin health and longevity, rather than short-term fixes

Vitamin A is recognised as the skin's most essential nutrient. It plays a vital role in supporting healthy skin cell activity, including cell regeneration, hydration levels, sebum production, skin tone, and the visible signs of ageing.

By replenishing optimal levels of Vitamin A, skin cells are encouraged to function more like healthier, younger cells, revealing a smoother, more radiant-looking complexion. This is why Vitamin A remains the cornerstone ingredient in every Environ formulation

Environ products are designed to work together as a complete professional skincare system. While certain products can be incorporated into an existing routine, we recommend following a full Environ programme to achieve the best possible results.

The Vitamin STEP-UP SYSTEM® gradually introduces increasing concentrations of Vitamin A to your skin.

You begin with the introductory level of Vitamin A and typically use 2–3 bottles before progressing to the next level. This gradual approach helps minimise irritation while allowing the skin to become comfortable with higher concentrations over time.

You should only progress to the next Vitamin A level after using the recommended number of products (typically 2–3 bottles) and when your skin feels comfortable with no excessive sensitivity.

If you're unsure, consult your trained Environ skincare professional for guidance.

Many people notice improvements in hydration, radiance, and overall skin comfort within a few weeks. More significant improvements in texture, pigmentation, breakouts, and the visible signs of ageing typically become noticeable after 8–12 weeks of consistent use.

A common misconception is that a higher SPF provides significantly more protection. In reality, there is less than a 5% difference in UVB protection between SPF 15 and SPF 50.

Our philosophy is to use a broad-spectrum sunscreen with an SPF between 15 and 20 and to reapply every 90–120 minutes when exposed to sunlight.

Less. More. More Often.

Pigmentation occurs when specialised cells called melanocytes produce excess melanin.
Common triggers include:
• Sun exposure
• Hormonal fluctuations
• Inflammation
• Certain medications
• Skin trauma
Excess melanin production may result in uneven skin tone, dark spots, or hyperpigmentation.

Environ is a professional skincare brand. The Skin Assessment helps us ensure that you are purchasing products appropriate for your skin concerns, goals, and current Vitamin A level.

This allows us to provide personalised recommendations and support your skincare journey safely and effectively.

Yes. You can update your questionnaire through your account if your skin concerns, skincare routine, or personal circumstances change.

Yes. Creating an account allows you to complete your Skin Assessment, track orders, manage returns, and access your order history.

Introducing too much Vitamin A too quickly can result in temporary dryness, sensitivity, redness, or flaking.

This is why we recommend following the Environ philosophy of Start Low, Go Slow and progressing through the Vitamin STEP-UP SYSTEM® under professional guidance.

Environ uses multiple forms of Vitamin A, including:

• Retinyl Propionate
• Retinyl Palmitate
• Retinyl Acetate
• Retinol
• Beta-Carotene

This combination helps support skin normalisation while providing antioxidant benefits.

Selected Environ products can be used from 6 months of age onwards. Product suitability varies, and we recommend consulting an Environ skincare professional for ageappropriate recommendations.

Environ products have not been specifically formulated for vegans. Please refer to the full ingredient listing on the relevant product page for more information.

No. Environ does not test on animals.

Environ uses bovine colostrum, which contains naturally occurring growth factors, vitamins, minerals, and immune-supporting components that help soothe and support the skin.

Environ uses synthetically manufactured Mandelic Acid, which does not contain nut proteins and is considered safe for individuals with nut allergies.

If you have a known allergy, always review the full ingredient listing before use.

Mild dryness or flaking can occur as your skin adjusts to Vitamin A. This is considered a normal response during the acclimatisation phase.

Continue using your products as directed unless irritation becomes excessive. If you are concerned, contact your Environ skincare professional.

A temporary increase in breakouts may occur as skin cell turnover normalises. This can bring underlying congestion to the surface and is generally considered a normal adjustment period.

If the condition persists or worsens, please consult your skincare professional.

Current scientific understanding suggests that topical cosmetic Vitamin A products are unlikely to pose a risk during pregnancy because they are not absorbed into the bloodstream in the same way oral Vitamin A supplements are.

However, we always recommend consulting your doctor, dermatologist, or healthcare professional before using any skincare products during pregnancy or breastfeeding.

Yes. Environ's Vitamin STEP-UP SYSTEM® was specifically designed to help even sensitive skin gradually acclimatise to Vitamin A.

We recommend starting with the appropriate introductory products and following professional advice.

Yes. Daily sunscreen use is an important part of any skincare routine and is especially important when using Vitamin A products.

Your skin will gradually return to its natural rate of ageing and repair. Continued use helps maintain the visible benefits achieved through your skincare programme.

Cool Peel® Treatments are gentle and well tolerated. You may experience a mild tingling sensation during treatment, but there is typically little to no discomfort and no downtime.

Cool Peel® Treatments are considered very safe when performed by a trained professional. Temporary redness or mild sensitivity may occur but usually resolves quickly.

Yes, Cool Peel® Treatments are generally considered safe during pregnancy. However, we recommend consulting your healthcare professional before undergoing any aesthetic treatment.

For optimal results, a course of six treatments spaced one to two weeks apart is generally recommended.

Your skincare professional will advise on the most suitable treatment plan for your skin.

For best results, we recommend using Environ Vitamin A products, antioxidants, and daily sunscreen for 3–4 weeks before treatment.

Yes, but we generally recommend leaving at least two weeks between aesthetic treatments. Your skincare professional can advise on a personalised treatment schedule.

We accept major payment methods including:

• Visa
• Mastercard
• Payfast
• Additional payment options displayed during checkout

Yes. All payments are processed through secure, encrypted payment gateways to ensure your personal and financial information remains protected.

If you have a valid promotional code, you may enter it during checkout. Promotional codes are subject to terms and conditions and may not be used in conjunction with other offers.

Please check your spam or junk folder first.

If you still cannot find your confirmation email, please contact our Customer Care team for assistance.

Orders are processed quickly to ensure efficient delivery. If you need to make changes or cancel your order, please contact Customer Care immediately.

While we will do our best to assist, changes cannot be guaranteed once processing has begun.

If your order has not yet been dispatched, we may be able to update your delivery address.  Please contact Customer Care as soon as possible.

Orders are typically delivered within 2–5 business days, depending on your location.

Orders placed after 2pm on Fridays, weekends, or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive an email containing your tracking number and courier details.

You can use this information to track your parcel throughout the delivery process.

• Orders under R1,500: R180 delivery fee
• Click & Collect orders: R150 service fee
• Orders above R1,500: FREE delivery

Subject to change.

No. We only deliver within South Africa.

If an item becomes unavailable after your order has been placed, our Customer Care team will contact you to arrange a replacement, credit, or refund.

Please contact our Customer Care team within 48 hours of receiving the delivery notification. We will investigate the matter with our courier partner and assist in resolving the issue.

Click & Collect allows you to purchase products online and collect them from your selected Environ stockist or skincare professional.

Orders should be collected within 7 days of receiving your collection notification.

Please bring:

• Your order confirmation email
• A valid form of identification

Yes. The person collecting the order must provide proof of identity and the order confirmation.

We accept returns of unopened and unused products within 14 days of delivery, subject to our Returns Policy.

Log into your account, navigate to your order history, and submit a return request. Our team will guide you through the process.

For hygiene and safety reasons, opened products cannot be returned unless they are faulty, damaged, or supplied incorrectly.

Please log a return request and upload clear photographs showing the damage. Our team will review the claim and assist you as quickly as possible.

Once your returned product has been received, inspected, and approved, refunds are processed within 24 hours.

Depending on your bank or payment provider, funds may take additional time to reflect in your account.

Delivery fees are generally non-refundable unless the return is due to a damaged, defective, or incorrectly supplied product.

You can contact our Customer Care team via the Contact Us page, email, or telephone during standard business hours. Contact details can be found on our website.